At the insistence of our BFFs, Joe and Vickie, we booked a room at the beautiful Monmouth Plantation in Natchez, Mississippi for our wedding anniversary trip. We knew we were in for something special when we drove up and saw the impressive Greek Revival Mansion sitting on the hill overlooking the town surrounded by huge old trees draped in Spanish Moss.
We checked in and were immediately greeted by Hal who went to great lengths to make sure we knew how to use the TV remotes and where the best places to eat in town were. To be honest, Hal was one of the reason this place is great. Every time I saw him, he was smiling. Hal always went out of his way to say Hi and greet us. At one point we were loading up the car for the day and he offered to get us a bag of ice for our cooler. Score one for the BnB. That is not something you ever see at a hotel.
The Inn’s property is just amazing with incredible gardens that go on forever. That is one of my musts for a B&B …beautiful gardens. I think when people come to stay at a Bed & Breakfast or in this case an Inn, they expect to be surrounded by beauty. It doesn’t matter whether the BnB is a an old historic house or a trendy bungalow, people want amazing gardens. Monmouth Plantation did not disappoint. Both Tom and I wandered for hours through rose gardens with angels keeping watch, and over walking bridges that provided safe passage from fountained duck ponds. The walking paths seemed to lead to every part of the property… even an old cemetery.
Hotels often talk about service with a smile but let’s be honest, that is just marketing speak to try and get you to book a room with them. A BnB or an Inn lives customer service. It is what we do every day for every one. We don’t just talk customer service, we live and breath it every moment just like our friend Hal does in Natchez.
Hotels are sometimes beautiful stately properties but just as often dingy buildings along the side of the highway. B&Bs are almost never anything but amazing properties with the owners taking great pride in every detail of your stay all the way down to the flowers out your window.
These are the things that distinguish us from them or a Bed & Breakfast from a hotel.
That is why we say that we are a Better Way to Stay. The hospitality industry should be about providing gracious, courteous service to every guest that walks through the door. At a B&B or an Inn every person is treated special and with personalized attention. When was the last time you can say that about the big chain hotel on the highway?
So next time you are looking for someplace to stay, chose a Better Way to Stay. Choose a B&B or an Inn.